Features

Service Catalog

User Friendly Service Catalog

The Service Catalog provides a way to standardize services and automatically incorporate service level expectations.

A Service Catalog is an excellent starting point to reduce cost by ensuring accurate and consistent logging of tickets from your end users. Rather than speculating which category to choose for a particular request or problem a user can quickly choose from an organized catalog of services. This also strengthens the relationship between IT and the end user community.

Here are some screen examples of the VI Service Desk Service Catalog: