Intelligent Solutions through Service and Technology. TM

Custom Projects

Getting the most out of your Domino investment is without question an intelligent cost saving measure.

VIS offers services which help you add value to your Lotus Domino Platform by:

Creating and implementing Domino workflow applications.
Customizing and optimization of existing Domino solutions.
Data migration and real time data retrieval/updates from storage areas such as DB2, Oracle, Access.
Free VIS Needs Analysis to discover your specific needs and requirements.

> More information

A Complete Enterprise Level

Lotus Notes Help Desk Solution

for Small to Large Business Markets

The VI Service Desk is a Lotus Notes based Help Desk solution that provides all the tools necessary to quickly manage incidents from initial point of contact to resolution in a rapid, highly intuitive, and uncluttered operating environment.

Our Help Desk features include:

Automatic Escalation
Fully Integrated Service Level Agreements
Dynamic Knowledge Base
Asset & Inventory Management
Child Tickets
Task Assignment
Automatic Ticket Routing and Notification
Custom Client Surveys
Extensive Reporting and Charting with Excel Export capabilities
Separate End User and Analyst Interface
Detailed Analyst Time Tracking and Work History
Notes and Web enabled for remote help desk access.

> More information or download Product Brochure

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Testimonials

"We're extremely happy with the service we receive from Velocity Integrations. I would say its the best service we have received from any IT company ever.
As soon as you make a request or have an issue, they respond straight away, as they always treat each request as a priority.
They have met my expectations and exceeded them each time.
Keep up the good work."Hitachi Australia Ltd.
Michael Elsner
HD Operations Mgr.

Velocity Integrations is an Offical Federal Supllier.

Lotus Domino Custom Development Service Software

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